FAQs

Still want to learn more?

Here are some common questions we get.

Can I change my subscription meal plan size?

Yes! You can change your plan to suit your weekly needs by simply selecting however many meals you require and our site will update the pricing in real time to reflect the quantity in your cart. There’s no meal plan size too small or too big!

 

Why are there so many menus?

Here at FitEx Meals, we pride ourselves on freshness and variety. We prepare a different menu 3 times per week for that reason. 

Can I get meals today?

Yes you can! To get meals today, you can visit our storefront at 1906 N Himes Ave, Tampa, 33607.  We are open for grab and go meals every day from 11am-6pm. Otherwise, you can order meals online for delivery or pickup on the date specified on the menu page.

Can I skip a week?

Yes! You can skip a week by logging in and clicking the “skip week” button. You can skip as late as 8pm on Wednesday to skip the following week or as early as 8 weeks in advance.

Do you freeze your meals?

All of our meals are prepared fresh after you order. Unlike other meal prep delivery services, our meals arrive fresh and are never frozen.

When is the order cutoff?

  • For subscription orders:
    • Order by Wednesday at midnight to select meals for the upcoming Sunday, Tuesday, and/or Friday.
  • For a la carte ordering:
    • Sunday Delivery/pickup: Order by Wednesday at midnight
    • Tuesday Delivery/pickup: Order by Thursday at midnight
    • Friday delivery/pickup: Order by Sunday at midnight

Do you have a referral program?

Yes we do! Tell your friends to use the code “bff” to get 20 dollars off their first subscription order of 10 meals per week or more. If they mention your name in their order notes, we will give you 20 dollars off your next order too.

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